About Us

In recent years, the pace of digital transformation (DX) has continued to increase, fueled by advancements in AI and cloud computing, as well as progress in data utilization and the rise of generative AI. The scope of digital technology has expanded beyond the realm of business and has become an indispensable pillar that supports social infrastructure as a whole.

At the same time, risks of disruptions to business continuity due to system outages are more prevalent, compounded by the increasing sophistication of cyberattacks such as ransomware, as well as the growing complexity of IT environments driven by the widespread adoption of cloud computing. This means that protective measures in the form of security, maintenance, and system operations are more crucial than ever. Therefore, ensuring a safe and secure IT system environment and improving resilience have become essential not only for individual companies, but for the sustainable development of society at large.

We at Toshiba IT-Services provide comprehensive services, through a network of more than 100 service locations throughout Japan and 24/7/365 availability, that cover everything from ancillary work related to information technology (IT) and control & operation technology (OT) to system implementation support, deployment, monitoring, operation, and even security measures.

This robust service framework is built upon the efforts of each and every employee who strives to solve customers’ problems, the trust we have built with our customers over the years, and the cooperation of our families who support us all. These are by far our company's most valuable and irreplaceable assets.

Our role within the Toshiba Group is that of a "service-focused core company that drives on-site execution," which plays a vital role in supporting the Group’s DX, IT, OT, and security infrastructure needs. We will continue to further strengthen our ties with the other companies within the Group to contribute to the safety and security of social infrastructure and the realization of a sustainable society.

Toshiba IT-Services will continue its commitment to growing together with customers, employees, and society in the spirit of the Japanese business adage "Sanpo Yoshi" ("three-way satisfaction") as a total IT service company that provides customers with confidence and peace of mind.